Privacy Policy

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Effective date: September 7, 2025

Information We Collect

Serviam gathers information you provide directly, such as contact details, warehouse profiles, and documents shared for assessments. We also collect usage data regarding how your team interacts with our portals and reports to maintain secure access.

How We Use Data

We use your information to deliver consulting engagements, configure logistics software, and evaluate system performance. Data may also inform product improvements, internal analytics, and legal compliance obligations.

Sharing and Retention

Data is shared with carriers, technology partners, or subcontractors only when required to fulfill the defined scope of work. We retain project records for the duration of our engagement and as needed to comply with regulatory requirements.

Your Choices

You may request access, updates, or deletion of your information by contacting our legal team. We will process verified requests promptly unless retention is required for contractual or legal reasons.

Contact

For privacy questions or requests, email legal@withserviam.com.